Job Description

Requisition No: 884430 

Agency: Veterans Affairs

Working Title: OPS RECEPTIONIST

 Pay Plan: Temp

Position Number: 50000234 

Salary: $15.38 Hourly 

Posting Closing Date: 09/30/2026 

Total Compensation Estimator 

Requisition # 884430

OPS RECEPTIONIST 

FLORIDA DEPARTMENT OF VETERANS’ AFFAIRS

Alexander Nininger State Veterans’ Nursing Home

Pembroke Pines, Broward County, FL.

Hourly Rate: $15.38

Paid Bi-Weekly

May be eligible for benefits (if worked average 30+ hours/week)

The Florida Department of Veterans' Affairs is an agency dedicated to serving those who served U.S. We are seeking motivated, dynamic individuals! Our skilled nursing facility boasts a loyal team of long-term employees and a fantastic work culture.

Other vacant Receptionist (shared) positions may be filled from this advertisement within six (6) months of the closing date

*Education and employment history must be verifiable. Please attach any credentials you claim (degrees, certifications, etc.) to your application.*

MINIMUM QUALIFICATIONS:

• Must be willing to accept part-time employment (20 hours per week).
• Must be willing and able to work a schedule that is inclusive of weekends and holidays.
• One (1) year clerical experience or college education from an accredited institution  OR vocational/technical training in the area of secretarial science or office/business studies.
• Fluent in the English language: reading, writing, and speaking both in person and on the telephone.
• Experience using Microsoft Office Suite, including Word, Excel and Outlook.
• Must successfully complete a Level II Background Screening to include, but not limited to a drug test and finger printing.

PREFERRED QUALIFICATIONS:

Preference will be given to applicants with the following experience:

• Basic bookkeeping; cash handling; and clerical experience, including filing.
• Employment experience in a long-term care facility.

POSITION DESCRIPTION:

The incumbent is responsible for responding to inquiries and obtaining information for the general public, customers, visitors, and other interested parties. Incumbents provide information regarding activities conducted at establishment, location of departments, offices, and employees within organization.

Incumbent greets visitors to the facility in a courteous manner.

Provides limited information to the general public regarding services rendered at the State Veterans’ Nursing Home.

Answers and routes external and in-house calls.

Takes and delivers accurate messages to appropriate staff members in a timely fashion.

Maintains order in the reception area provides magazines and other reading material to visitors as well as residents.

Ensure adequate lighting and comfortable room temperatures are maintained within the reception area.

Ensures at all times Residents Rights as well and Resident confidentially are protected. 

Prepare letters, reports, forms and other documents, ensuring that they are accurate and timely.

Delivers medication received via the mail immediately to the respective section.

Assists families and visitors with meal receipts and with the purchasing of meals.

Coordinates mail flow in and out of the office, along with collecting and distributing parcels.

Performs basic bookkeeping; filing; cash handling; and clerical duties.

Able to remain calm in emergencies and capable of using an overhead PA system for announcements.

Performs other routine office duties as instructed by supervisor.

This position is an OPS (Temporary) position

The State of Florida is an Equal Opportunity Employer/Affirmative Action Employer, and does not tolerate discrimination or violence in the workplace.

Candidates requiring a reasonable accommodation, as defined by the Americans with Disabilities Act, must notify the agency hiring authority and/or People First Service Center (1-866-663-4735). Notification to the hiring authority must be made in advance to allow sufficient time to provide the accommodation.

The State of Florida supports a Drug-Free workplace. All employees are subject to reasonable suspicion drug testing in accordance with Section 112.0455, F.S., Drug-Free Workplace Act.

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