Virtual Client Support Associate | Training Provided
Company: Globe Life AO
Location: 100% Remote (United States)
Job Type: Full-Time | Flexible Schedule | Training Provided
Looking for a remote career where you can grow professionally, help others, and enjoy the flexibility of working from home?
Globe Life AO is seeking motivated Remote Client Success Specialists to provide exceptional customer service while helping working families understand their life, accident, and supplemental health insurance benefits. You'll connect with clients through scheduled Zoom and phone appointments, guide them through the enrollment process, answer questions, and build long-term relationships.
Whether you're launching a new career or bringing experience from another industry, we provide comprehensive training, mentorship, and licensing guidance to help you succeed.
✔ 100% Remote Work
✔ Qualified Leads Provided – No Cold Calling
✔ Full Training & Mentorship
✔ Leadership Opportunities Based on Performance
Meet with clients virtually using Zoom and phone.
Welcome and onboard new clients through the enrollment process.
Explain life, accident, and supplemental health insurance benefit options.
Answer client questions and provide outstanding customer service.
Recommend personalized solutions based on each client's needs.
Build long-term client relationships through trust and professionalism.
Maintain accurate documentation while ensuring compliance with company and state regulations.
Participate in weekly coaching, mentorship, and professional development.
Work from home anywhere in the United States.
Create a work schedule that fits your lifestyle and personal priorities.
Earn competitive weekly income with performance-based incentives and long-term earning opportunities.
Receive virtual onboarding, licensing guidance, one-on-one coaching, and continuous professional development.
Advance into leadership opportunities through mentorship, performance, and ongoing development.
Health Insurance Reimbursement
Company-Paid Life Insurance
Residual Income Opportunities
Leadership Development
Career Advancement
OPEIU Local 277 Union Representation (where applicable)
Top performers may qualify for company-sponsored incentive trips, leadership conferences, recognition programs, and team-building events.
Strong communication and active listening skills.
Customer-focused mindset with a passion for helping others.
Positive attitude and willingness to learn.
Self-motivated, dependable, and organized.
Comfortable working independently in a remote environment.
Basic computer proficiency and reliable high-speed internet.
Experience in customer service, retail, hospitality, healthcare, banking, education, administration, military, client success, or sales is welcomed—but not required.
For more than 70 years , Globe Life AO has proudly served working families, veterans, labor union members, credit union members, and their families by providing trusted insurance solutions and exceptional client service.
Our mission is simple:
Protect Every Child. Serve All Working People.
We believe in promoting from within and investing in our people through mentorship, professional development, and long-term career opportunities.
All interviews are conducted virtually through Zoom, providing a convenient and professional hiring experience.
If you're looking for a rewarding remote customer service career where you can help families, develop professionally, and enjoy the flexibility of working from home, we'd love to hear from you.
Apply today and begin your journey with Globe Life AO.
Applicants must be physically located in and legally authorized to work in the United States.
Work From Home. Help Families. Grow Your Career.
Important Information About This Opportunity
This is a 100% remote, independent contractor opportunity with American Income Life / Globe Life. Compensation is commission-based and performance-driven; this is not an hourly or salaried position.
Candidates selected to move forward should be prepared to:
• Be at least 18 years of age and legally eligible to work in the United States
• Provide their own computer/laptop, webcam, reliable high-speed internet, and professional remote workspace
• Complete required training and participate in virtual meetings
• Obtain the appropriate state Life & Health Insurance License before conducting licensed insurance activities
• Complete applicable pre-licensing coursework, examinations, and state licensing requirements at the candidate’s expense
No prior insurance experience is required. Training, mentorship, licensing guidance, and ongoing professional development are provided.
This opportunity is best suited for individuals who are self-motivated, coachable, comfortable working independently, and interested in a performance-based career with opportunities for professional growth and advancement.
American Income Life / Globe Life is committed to providing equal opportunity without regard to race, color, religion, sex, national origin, age, disability, veteran status, or other characteristics protected by applicable law.
Specific licensing requirements, fees, compensation, and contractor terms may vary by state and will be reviewed with candidates during the hiring and onboarding process.
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